Restaurant Growth OS: Growth + Loyalty + Voice AI

Growth, Loyalty, and
Voice AI for restaurants.

Maya helps restaurants get found, launch custom ordering solutions, and bring guests back. Give customers a quick, easy, fast, commission-free alternative to DoorDash-style platforms for pickup and delivery orders.

Upload your menu
Growth, loyalty, and Voice AI setup

Starting at $100/mo · No setup fee · 30 days free

Hear Maya take a real order 0:00 / 0:30

30-second sample — a real pizza order in English

S
M
G
J
R

Trusted by NYC restaurant owners
Pizza, Caribbean, Chinese, BBQ & more

GROWTH
Custom ordering that converts.
  • Local discovery — Google Business, reviews, menu visibility, and search cleanup.
  • Custom ordering — branded pickup and delivery ordering built for your restaurant.
  • Commission-free — a quick alternative to DoorDash and similar marketplaces.
PILLAR 1 Growth
LOYALTY
Bring guests back.
  • Offers loyalty opt-in — customers join rewards by call, text, or checkout.
  • Remembers regulars — favorites, order history, language preference, and notes.
  • Finds lapsed customers — Maya can suggest a timely win-back offer.
  • Creates promos — points, BOGO, VIP, birthday, and slow-day campaigns.
PILLAR 2 Loyalty
VOICE AI
Answer every call.
  • Picks up in 2 seconds — 24/7, even mid‑rush.
  • Takes orders — modifiers, allergies, pickup time, and readback.
  • Handles texts — questions, reorders, links, and human handoff.
PILLAR 3 Voice AI
Growth

Local discovery + custom ordering

Loyalty

Rewards + repeat visits

Voice AI

Calls, texts, and orders

The problems you know too well

The phone gets
rushed.

And rushed calls turn into smaller tickets, wrong orders, and customers who never become regulars.

#1
Rush.

When your team is busiest, callers need the most help

The phone rings at the worst time.

A host is seating guests. A cashier is packing bags. The caller gets put on hold, rushed through the order, or told to call back later.

#2
2×

Lose money on every mistake

"No onions" → more onions.

Staff mishears. Customer calls back upset. You remake the order, comp the ticket, and still lose them.

#3
0%

Upsells offered on the phone

Your staff forgets the perfect add-on.

Too rushed to suggest garlic knots, extra sauce, a drink, dessert, or the daily special. Small misses add up.

#4
Every shift

Is a gamble on customer experience

One employee is warm. The next is overwhelmed.

Someone forgets the specials. Another skips the allergy question. Regulars notice when hospitality changes from shift to shift.

#5
They
hang
up.

Confused callers don't get help — they give up

The caller doesn't know your menu. Your staff is juggling five things.

They need help choosing, checking prices, or seeing the menu. If nobody has time, they order less than they would have, leave for a third-party app, or call the place down the block.

Five problems. One solution.

Maya handles the call or text, sends the menu when needed, confirms the order, and turns that guest into a customer you can bring back.

Maya Growth OS

Three pillars. One restaurant system.

Maya keeps the offer simple: Growth gets customers in, Loyalty brings them back, and Voice AI captures every call or text along the way.

Growth

Local SEO, custom ordering, SMS links, and owned demand

Loyalty

Profiles, points, rewards, VIP offers, and win-back campaigns

Voice AI

Calls, texts, orders, transcripts, and staff handoffs

Growth

Help more local customers find the restaurant and send them into quick, commission-free pickup and delivery ordering channels the restaurant owns.

  • Google Business Profile optimization
  • Custom pickup and delivery ordering website
  • Review prompts, menu links, and SMS ordering paths

Loyalty

Turn first-time callers into known customers, then give them reasons to reorder directly.

  • Loyalty opt-in during calls, texts, or checkout
  • Favorites, order history, notes, and language preference
  • Points, birthday, VIP, slow-day, and lapsed-customer offers

Voice AI

Answer calls and texts with menu context, order capture, transcripts, and clean staff handoffs.

  • 24/7 phone answering and SMS response
  • Order readback, modifiers, pickup time, and special requests
  • Transcripts, dashboard history, and staff handoff

One operating system for demand, customers, and calls.

Growth creates owned demand. Loyalty turns orders into customer relationships. Voice AI makes sure calls and texts are answered, captured, and routed into the same system.

ROI Calculator

See what Maya can do with your menu.

Paste your restaurant's website or menu URL. We'll analyze your actual menu and show you the revenue you're leaving on the table.

Works with any restaurant website, Yelp page, or direct menu link.

How it works

Built around your restaurant.

We set up Maya around the three pieces that matter most: Growth, Loyalty, and Voice AI.

1

Build the Growth layer

Send menu photos, a PDF, or a website link. We clean the menu, review Google Business basics, and prepare the direct ordering path.

2

Train the Voice AI

Pick how Maya sounds, what it should suggest, when it should text the caller, and when it should hand off to staff.

3

Turn on Loyalty

Maya captures customers, orders, loyalty opt-ins, rewards, and repeat-visit opportunities in one dashboard.

Features

Everything your front desk
needs. Calls, texts, loyalty.

ALWAYS ON
24 /7

Picks up every single call.

Under 2 seconds. Warm, natural greeting — not a robot menu. Works through dinner rush, blizzards, holidays, and staff shortages.

MULTILINGUAL
Hello Hola 你好

Speaks your neighborhood.

English, Spanish, Mandarin. Auto-detects in the first sentence — no menus, no language-key-presses.

MENU LINKS + SMS
Can I see the menu?
Here you go. Order direct: maya.menu/max

Send the menu instantly.

Same AI, same menu, direct ordering link when the guest wants to browse.

SMART OFFERS
Add

the right thing

Suggests what fits.

Add-ons during the order, rewards after the order, and win-back promos when a guest goes quiet.

ORDER TICKETS
2x Pepperoni, L36.00
  + no onions
1x Garlic knots6.00
Total42.00

Kitchen-ready tickets.

Every modifier and special request is read back before the order is final.

PILOT SETUP
24h

from menu → test call

We come to you. We set it up. You go back to work.

Send us a menu photo, PDF, or URL. We configure the voice, SMS behavior, menu, loyalty rules, and handoff flow so you can hear a real test call fast.

What owners say

They tried it. They kept it.

"We used to miss 15-20 calls every Friday night. First week with Maya, we captured every single one. That's $600 we were leaving on the table every weekend."

Marco R.
Owner, Pizza shop · East Village

"My customers order in Spanish and English. Maya handles both without missing a beat. My staff used to struggle with phone orders in Spanish — now it's flawless."

Diana L.
Owner, Caribbean restaurant · Crown Heights

"The upselling alone paid for Maya. Average ticket went from $24 to $31 in the first month. The AI suggests combos my staff never remembered to offer."

James K.
Owner, Chinese takeout · Sunset Park

Works with your existing setup

Toast
Square
Clover
Google Business
Apple Business

Live demo

Hear Maya on your menu.

Type your restaurant name. We'll find your menu, spin up an AI agent, and call your phone. You'll hear YOUR restaurant answered by Maya.

Sales rep on-site? Snap a menu photo instead →

Voice library

Pick the voice your customers hear.

Tap play on any host to hear a sample. English and Spanish voices — your selection carries into the live demo call.

Pricing

Choose the Growth OS layer you need.

Start with Voice AI, add Loyalty, or run the full Growth OS with Growth, Loyalty, and Voice AI together.

MAYA VOICE AI
$100 /mo

AI phone and text service trained on your menu.

  • 24/7 AI voice answering
  • English, Spanish, and Mandarin
  • Smart upselling and order readback
  • Dashboard, transcripts, and draft orders
  • Same-day in-person setup
Try Voice AI demo
Most restaurants
MAYA LOYALTY
$250 /mo

Voice AI plus customer memory and rewards.

  • Everything in Voice AI
  • Customer profiles and order history
  • Loyalty opt-in by call, text, or checkout
  • Reorder prompts and win-back suggestions
  • SMS confirmations and direct links
Start loyalty trial
MAYA GROWTH OS
$400 /mo

All three pillars in one restaurant system.

  • Everything in Loyalty
  • Local SEO and Google Business optimization
  • Branded menu and ordering website
  • Review generation and reputation prompts
  • Monthly growth report and optimization
Get Growth OS

Add-ons

Add what your restaurant needs

Custom workflows stay modular so each restaurant only pays for what it will use.

POS integration Custom

Toast, Square, Clover, or custom order workflows after the pilot is proven

Delivery workflow Custom

Delivery zones, fees, dispatch notes, and delivery partner handoff

Multi-location +$40

Shared brand account with separate hours, phones, menus, and location routing

Instagram + Apple Messages +$25

AI responds to IG DMs and iMessage with menu and order links

Staff live intervention +$25

Jump into any live call or handoff from the dashboard

Custom voice +$50

Clone the owner's voice or build a custom brand voice for the AI host

Comparison

Built for owned restaurant relationships.

Maya combines Voice AI, Loyalty, and Growth tools instead of treating each channel as a separate system.

Maya
$100–400
Slang
$399–599
Popmenu
$179–499+
Loman
$199–399
Hostie
$199–599
Sauce
Hidden†
Takes phone orders Yes No No* Yes Yes No
Custom ordering website/app Growth No Yes No No Yes
Delivery logistics Roadmap No No No No Yes
SMS ordering Growth No No No $399+ No
Spanish + Mandarin Included +$99/mo No Yes Yes No
Smart upselling Included No No Yes Yes Yes
POS integration Custom Limited Yes Yes $399+ Limited
Repeat caller memory Loyalty No No Yes No No
Local SEO + Google Business Growth No Limited No No No
Rewards + retention engine Loyalty No Limited No No No
Google messaging +$15 No No No $599 No
Transparent pricing Yes Gated Gated Gated Gated Hidden
Setup fee $0 $0 ~$1,300 $149 $0 Unknown
In-person setup Yes No No No No No

*Popmenu texts callers a link to order online. It does not take orders on the phone.

†Sauce does not publish pricing. They describe it as “a small flat fixed fee per order” — disclosed only after a demo call.

Ordering websites are part of the Growth layer in Maya Growth OS. Delivery workflows, apps, and POS integrations are scoped as custom work.

FAQ

Questions owners ask us

What about my existing phone number?

You keep your number. We set up call forwarding so when you're busy or closed, calls route to Maya. Your regulars dial the same number they always have.

Do I need to buy any hardware?

No. Maya works with your existing phone system. No tablets, no extra devices, no wires.

What if a caller wants to talk to a person?

Maya detects when a caller is upset or asks for a manager. It hands the call off to you immediately. No argument, no runaround.

Does it work with my POS system?

During the pilot, Maya captures call details, transcripts, and order intent in the dashboard. POS integrations are scoped as custom work once the call flow is proven for your restaurant.

What does the SMS service do?

Maya can text callers confirmations, menu links, pickup details, reorder prompts, and loyalty opt-in messages. The goal is to move customers into a direct channel you own, instead of treating every call like a one-time transaction.

Will Maya add customers to loyalty automatically?

No. Maya can invite customers to join your loyalty list during a call, text conversation, or checkout flow, but promotional messages require opt-in. Customers can stop marketing texts at any time.

Do you offer direct online ordering today?

Yes. Direct online ordering is part of the Growth pillar in Maya Growth OS. Restaurants can get a branded ordering website and SMS ordering links, so callers and searchers can order directly from the restaurant. Advanced checkout, apps, delivery workflows, and POS integrations can be scoped as custom work.

What local SEO work is included?

The Growth pillar includes Google Business Profile cleanup, menu and ordering link alignment, local category checks, review prompts, and monthly optimization. The goal is simple: more local searches should become calls, texts, and direct orders.

How does the rewards engine work?

The Loyalty pillar invites customers to opt in, tracks order history and preferences, and helps the restaurant send rewards, reorder nudges, birthday offers, VIP offers, and win-back campaigns. Promotional texts require customer opt-in.

Is there a contract?

No contract. Month-to-month. Cancel anytime. We start you with 30 days free so you can see results before you pay anything.

How accurate are the orders?

Maya confirms every item back to the caller, including modifiers and special requests. It calculates the subtotal in real time. Callers can correct anything before the order is final.

Can I listen to call recordings?

Yes. Every call is recorded and transcribed. You can listen to any call, read the full transcript, and see a summary in your dashboard. Great for quality control and training.

What happens if my internet goes down?

Maya runs in the cloud, not on your hardware. If your restaurant's internet goes down, Maya keeps answering calls and taking orders. You'll see everything in the dashboard when you're back online.

How fast can I update my menu?

Instantly. Change a price, add an item, 86 something — hit Save and the AI is updated in 5 seconds. No waiting for support tickets or deployment windows.

Can the AI handle complicated orders?

Yes. "Large pepperoni, half mushroom, no cheese, extra sauce, and can I add garlic knots but not the ones with parmesan" — Maya handles it. It asks clarifying questions when needed and reads the full order back before confirming.

Get started

Upload your menu.
We'll build your growth setup fast.

Snap photos of your menu or send a link. We handle the Growth plan, Loyalty rules, and Voice AI setup.

This becomes your Maya dashboard login.

We'll text you when Maya is live.

Free 30-day pilot. No setup fee. Cancel anytime.

Run Growth, Loyalty, and
Voice AI from one system.

Maya helps restaurants get found, answer every call, own the customer relationship, and bring guests back. 30 days free, no risk.

New: Growth, Loyalty, and Voice AI can start from one menu upload.